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Hoteltechreport Finalist 2022

Digitale Gästemappe better.guest

The most innovative digital guest directory for the entire Guest Journey

Hoteltechreport better.guest In-Room Tablet and App

Digital guest directory

A special kind of guest communication

Perfect your guest communication with better.guest before, during and after the hotel stay. Bring your service to a new level with our software solution and at the same time relieve your employees with the digital guest directory for your hotel. Discover the advantages of the digital guest directory now and experience how easy digitization can be.

Increase revenue

Increase guest satisfaction

Save printing costs

Relieve employees

Enhance communication

Stay independent of hardware

Generate advertising revenue

Optimize processes

Software

One Content Management System – endless possibilities

With one click everything is the same – on the tablet, smartphone or laptop. The smart software solution for the digital guest directory can be used on different output media. better.guest is completely independent of hardware. At the push of a button, you have updated the content and offers. You easily create new content, manage push plans or present your hotel services. The innovative software solution better.guest can be managed comfortably at any time and from anywhere, without any programming or WordPress knowledge.

Hardware

Reach your guest everywhere at any time

The digital guest directory will be displayed on different media according to your wishes. Whether you prefer the tablet in the hotel room or a web app on your guest’s smartphone or your guest’s laptop. In the clearly arranged backend, you manage better.guest, the software of your digital guest directory, easily.

Increase revenue

Generate additional sales even easier

With better.guest you can easily increase the utilization of your services and generate additional revenue. Integrate your hotel’s own offers into the digital guest directory and actively advertise them. Give your guests the opportunity to book around the clock and get information wherever they are with the digital guest directory.

More about generating turnover
„After only a short time, our guests have accepted the in-room tablets well. So, massages have already been booked, table reservations for dinner have been made and room cleaning has been cancelled.“ Simone Herse, Hotel Manager Forsthaus Damerow

Enhance guest satisfaction

Your direct connection to your guest

Finally, there is an end to loose and old collections of information material in the hotel room and worn out leaflets in the hotel lobby. With the digital guest directory, your guests are always well informed. Insider tips, sightseeing destinations or your hotel restaurant’s menu – with better.guest you present up-to-date information in a digital and interesting way. With many additional features, games and further information, no wishes remain unfulfilled.

More about guest satisfaction

Support hotel marketing

The marketing tool for the entire Guest Journey

The digital guest directory is not only the new infotainment station for your hotel guest, but also the perfect marketing tool for you. Experience for yourself how easy target group-specific marketing can be in a hotel and how you can strengthen guest loyalty. Advertise effectively, build customer loyalty and enhance your image at the same time as building trust – only the digital guest directory can do that!

Corporate Design


for a consistent appearance

Interfaces

for a personal approach and much more

eGreeting Cards

are shared via social media or e-mail

Image


make it greener and more sustainable

Up-to-date content

tailored to the interests of guests

Hotel reviews

while staying at the hotel/p>

Optimize processes

More relief with your digital concierge

Relieve your hotel staff by simplifying complex processes for your employees and guests. With better.guest, among other things, information and communication is digitized and accelerated. In addition, bookings and appointments for wellness treatments are forwarded directly to the right departments with the help of the software. Thus, there are no complicated communication channels between the departments. This way, you avoid possible sources of misunderstandings and your employees have more time to concentrate on the individual wishes of your guests.

More about optimizing process
  • Booking tool
  • Shopping cart
  • Service Mode
  • Information collection
  • Central backend
  • Hotel chain management

Reduce costs

Say goodbye to high printing costs

The software solution better.guest frees you from annoying printing costs. All information can be updated and distributed to every smart guest directory at once at the push of a button. Bundle your print material in your digital guest directory, from information folders, flyers and brochures to newspapers and gour guests’ favorite magazines of your guests.

More about saving costs

Feature

One solution with endless possibilities

The digital guest directory better.guest is way more than a collection of your hotel information. With better.guest, you create a direct connection to your guest before, during and after their stay at your hotel. With numerous features and functions, better.guest offers your guests the best service and simplifies complex processes at your hotel.

„All in all, Betterspace offers the best value for our money and the perfect digital guest directory.“

Svenja Preuß, Owner City Partner Hotel Alter Speicher Wismar

„We have simplified the communication with our guests and in addition, the smart tablets make it easier for us to sell extra nights, which is reflected in the turnover.“

Mario Pabst, Assistant General Manager Leading Family Resort Dachsteinkönig

Pricing

How much does the digital guest directory for my hotel cost?

How much the digital guest directory better.guest costs depends on numerous factors. Therefore, there is no general price for the digital guest directory. Basically, the costs for digital guest directory consist of hardware, software and setup fees. The prices vary depending on the range of functions you want and how many tablets are ultimately required. Our experienced digital experts will be happy to provide you with a non-binding best price offer. Let us advise you right away!